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Frequently Asked Questions
General
| We happily welcome both appointments and walk-ins! Please check out our latest office hours on our website if you plan to stop on by. |
| Applying is super easy! You can complete your application online at your convenience. We give you several ways to apply online through our website. If you need any assistance along the way, just reach out! |
| Once you upload all the necessary information, we’ll work on your application quickly! Approval typically takes anywhere from just 48 -72 hours. We’ll keep you in the loop throughout the process! |
| We currently offer 6-14 month lease terms. |
| We’ve got several convenient payment options for you! You can pay your rent online, via WIPS, with a money order, or by check. Choose the method that works best for you! We do not accept cash. |
Flex allows you to schedule your monthly payment into two smaller payments, giving you greater financial flexibility. Full monthly rent payments are provided to the property by Flex on the 1st. Sign up is available directly in your RentCafe resident portal and is reviewed for approval by Flex. Flex charges a monthly membership fee based on the amount of the credit line that is approved. The monthly membership fee is up to $14.99. A bill payment fee of 1% of your total rent is also charged, additional card processing fees apply when using a credit card.
| Yes, renter's insurance is required. We offer a policy for $10.95 per month, but you can also provide your own policy that meets our requirements to avoid this charge. |
| Currently, all utilities are the resident's responsibility, so they’re not included in your rent. |
| Setting up utilities is simple! For electricity, you’ll want to contact the local provider. |
| You can use Cox Communications for internet and cable services. |
Amenities
| Our property features two pools, a fitness center, a dog run, and a lounge area. We’re committed to providing a comfortable and enjoyable living experience! |
| Yes, parking is available for residents. |
| Yes, each apartment home includes an in-unit washer and dryer for your convenience. |
Pet Policy
| Yes, we’re proud to be a pet-friendly community! The nearest park is Girsh Park. |
Location
| Our community stands out with exceptional features that enhance your living experience. Each home includes convenient in-unit washers and dryers, stylish farmhouse sinks, and spacious islands. Enjoy stunning mountain views, walk-in showers, and deep soaking tubs for ultimate relaxation. Additional highlights include ceiling fans, in-unit AC, smart locks, and Nest thermostats for modern living. Plus, we offer covered and underground parking, and our pet-friendly policy ensures your furry friends are welcome. What truly makes us unique, though, is our amazing staff, dedicated to providing a warm and welcoming environment! |
| We are located in the Goleta School District. |
| The nearest grocery stores are Albertsons, Costco, and Trader Joe's, all conveniently located within a short drive of our community. |
Maintenance
| Yes, we do! Our on-site maintenance team is here to help with any issues that may arise. |
| You can submit a work order online through Rent Café or contact the office directly for assistance. |
| You don’t need to be present if you give us permission to enter. Our team can complete your request during normal business hours. |
Didn't find an answer?
Our team is always ready to answer your questions.